Kaduk / ION-T sp. z o.o.

This Privacy Policy explains how ION-T sp. z o.o., operating under the brand Kaduk (“we”, “us”), collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

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1. Controller

The controller of personal data is:

ION-T sp. z o.o.
Poland

Contact details are published on the main Kaduk website.

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2. Personal Data We Process

We may process the following categories of personal data:

• Identification and contact details
  (name, email address, postal address, phone number)

• Communication content
  (emails, contact form submissions, project inquiries)

• Technical and project-related information
  (measurements, specifications, photographs of instruments or components, documentation provided for services such as conservation or customization)

• Transactional and contractual data
  (quotations, invoices, payment status)

• Technical website data
  (IP address, browser type, device information, cookies where applicable)

We do not intentionally collect sensitive personal data unless strictly necessary for a specific service and provided voluntarily by the client.

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3. Purposes of Processing

Personal data is processed only for legitimate and defined purposes, including:

• Responding to inquiries and communication requests

• Preparing quotations, agreements, and documentation

• Performing contractual obligations (production, access, rental, deployment, conservation)

• Regulatory and documentation requirements (e.g. conservation records)

• Accounting and administrative compliance

• Website operation and security

• Where applicable, compliance with legal obligations

We do not process personal data for automated decision-making or profiling.

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4. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases (Article 6 GDPR):

• Performance of a contract or steps prior to entering into a contract

• Legal obligation (e.g. accounting, regulatory documentation)

• Legitimate interests
  (professional communication, safeguarding operations, documentation of work)

• Consent, where explicitly given (e.g. non-essential cookies)
   

5. Data Recipients and Processors

Personal data may be shared only with:

• Service providers necessary for operations
  (e.g. hosting provider, payment processor, accounting services)

• Authorities where required by law

• Technical partners strictly involved in delivering agreed services

We do not sell personal data or share it for advertising purposes.

Where processors are used, appropriate data processing agreements are in place.

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6. International Data Transfers

Where personal data is processed outside the European Economic Area, this occurs only where appropriate safeguards are in place, in accordance with GDPR requirements.

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7. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including:

• Duration of the contractual relationship

• Statutory retention periods (e.g. accounting records)

• Legitimate documentation needs related to instruments or conservation work

After expiry of applicable retention periods, data is securely deleted or anonymized.

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8. Data Subject Rights

Under GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request erasure of data (“right to be forgotten”), where applicable

• Restrict processing

• Object to processing based on legitimate interests

• Data portability, where applicable

• Withdraw consent at any time (where processing is based on consent)

Requests may be submitted using the contact details provided on the main Kaduk website.

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9. Complaints

You have the right to lodge a complaint with the competent supervisory authority if you believe your data is processed unlawfully.

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10. Cookies and Website Data

Our website may use cookies and similar technologies necessary for functionality and, where applicable, analytics.
Details are provided in our Cookie Policy, accessible via the website.

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11. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

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12. Changes to This Policy

This Privacy Policy may be updated from time to time. The version published on the website is the current version.

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13. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please refer to the contact information published on the main Kaduk website.